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Privacy Policy

Effective Date: December 5, 2024

Welcome to Skillsara Inc.! This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (www.skillsara.online), mobile applications, or other platforms that link to this policy (collectively referred to as the “Services”). By accessing or using the Services, you agree to this Privacy Policy. If you do not agree, please do not access or use the Services.

Skillsara Inc. complies with Canadian privacy laws. This policy also addresses additional considerations for users in other jurisdictions, as applicable.

Table of Contents:

  1.  The Information We Collect
  2.  How We Use the Information We Collect
  3.  Sharing Your Information
  4.  Cookies and Tracking Technologies
  5.  Security of Your Information
  6.  Data Retention
  7.  International Data Transfers
  8.  Children’s Privacy
  9.  Third-Party Websites
  10.  Your Rights and Choices
  11.  Changes to This Privacy Policy
  12.  Contacting Us
  13.  Additional Regional Disclosures

1. The Information We Collect

Information You Provide Directly to Us

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, password, profile photo, and phone number.
  • Payment Information: Billing details, payment card number, and billing address.
  • Course Activity: Data related to your course progress, learning goals, and submitted assignments.
  • Communications: Feedback, queries, survey responses, and other forms of correspondence.
  • Preferences: Language, time zone, and preferred teaching methods.

Information We Collect Automatically

When you access the Services, we may automatically collect certain information:

  • Device and Usage Information: IP address, browser type, operating system, device type, and referring/exit pages.
  • Activity Data: Dates and times of visits, features accessed, and interactions within the Services.
  • Location Data: General location inferred from your IP address.

Information from Third Parties

We may also collect information from:

  • Service Providers: Payment processors and analytics providers.
  • Social Media Platforms: Data shared when you log in through a third-party service.

2. How We Use the Information We Collect

We use your information for the following purposes:

  • Provide Services: Facilitate course registrations, deliver educational content, and enable interactions with instructors.
  • Personalization: Tailor recommendations, lesson plans, and content based on your preferences.
  • Communication: Send notifications, updates, marketing materials, and respond to inquiries.
  • Improve Services: Conduct analytics to optimize user experience and identify trends.
  • Security: Detect and prevent fraudulent activity or misuse of the Services.
  • Compliance: Fulfill legal and regulatory obligations.

3. Sharing Your Information

We may share your information under the following circumstances:

  • With Service Providers: For hosting, payment processing, analytics, and customer support.
  • With Consent: When you authorize us to share information, such as course progress with employers or tutors.
  • Legal Obligations: comply with subpoenas, court orders, or legal processes.
  • Business Transfers: During mergers, acquisitions, or asset sales.
  • Aggregated Data: De-identified data for research or marketing purposes.

4. Cookies and Tracking Technologies

Skillsara uses cookies and similar technologies to enhance your experience, analyze site usage, and deliver tailored advertisements. You can manage your cookie preferences through your browser or device settings.

5. Security of Your Information

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet or electronic storage is completely secure. If you suspect any unauthorized access to your account, please contact us at info@skillsara.online.

6. Data Retention

We retain your personal information as long as necessary for the purposes outlined in this policy or as required by Canadian law. You may request the deletion of your data, subject to legal and contractual obligations.

7. International Data Transfers

If you access the Services outside of Canada, your data may be transferred to and processed in jurisdictions with different data protection laws. By using the Services, you consent to this transfer.

8. Children’s Privacy

The Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child’s information has been shared, please contact us at info@skillsara.online to have it removed.

9. Third-Party Websites

Our Services may link to third-party websites. Skillsara is not responsible for the privacy practices or content of those sites. Review their policies before providing your information.

10. Your Rights and Choices

Under Canadian Law (PIPEDA)

You have the following rights regarding your personal information:

  • Access and Correction: Request access to the personal information we hold about you and request corrections if it is inaccurate.
  • Withdrawal of Consent: Withdraw your consent to the collection, use, or disclosure of your information, subject to legal and contractual obligations.
  • File Complaints: File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated.

Marketing Preferences

You may opt-out of marketing communications by clicking the “unsubscribe” link in our emails or by contacting info@skillsara.online.

Cookies and Analytics

Manage cookies and tracking preferences through your browser settings.

11. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal obligations. The revised policy will include a new effective date and will be posted on our website. Continued use of the Services indicates acceptance of the updated policy.

12. Contacting Us

For questions or concerns about this Privacy Policy, please contact us:

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